delivery and refunds
Last updated: 10/17/2026
Delivery Policy
- Nothing is delivered or charged until we have agreed by email which package fits you.
- After you pay, we send what is included in your package by email, as agreed in writing before payment.
- Written materials (such as worksheets, guides, templates and prompts) are sent as files or links by email.
- For the 1:1 package, we agree the start date and schedule with you before you pay.
- No physical shipping is involved.
If something you were promised has not arrived, check your spam folder and then contact support@whisplix-growth.com.
Refund Policy
Because our products are digital and personal, all sales are final once materials have been delivered or 1:1 work has started.
Exceptions
Refunds or replacements may be granted if:
- A file is corrupted or cannot be opened
- You did not receive what was agreed
You must contact us within 7 days of payment at support@whisplix-growth.com.